When sending your items to Pack Scan, you are responsible for organizing the shipment and any insurance you'd like to include. We recommend using a tracked and insured service for peace of mind.

Return shipping is included and insured only for Premium Booster Scan clients. For regular Booster Scans and Booster Box Scans, return shipping is tracked but not automatically insured. However, if you'd like insurance added to your return shipment, please contact us—we're happy to make arrangements.

While your booster packs or boxes are in our care at the CT lab and vault, they are insured up to £5,000 GBP. If your submission exceeds this value, higher coverage is available upon request. Just reach out to us to discuss additional insurance options.

Yes, we do! Pack Scan proudly accepts international submissions from collectors around the world. Just make sure to use a tracked shipping service and clearly label your package with your order number and any required customs information. You're responsible for any customs fees or import duties.

If you have questions about international shipping or customs declarations, feel free to contact us before sending your package.

Not as standard—but we're happy to accommodate! If you need faster return shipping to meet business needs or deadlines (especially when ordering CT scans in bulk), just reach out to us. We're glad to work with you to arrange an express return option that fits your requirements.

Yes, you can! However, it’s important that you clearly separate the items for each order inside the package. Please include the correct order confirmation sheet with each group of products, making sure it's placed directly next to the items it belongs to.

This helps us process your submissions accurately and without delay. If you’re unsure how to organize the contents, feel free to contact us for guidance before shipping.